1 No1 for trust:
Rafidain Bank Brand and Advertising tracker – compiled by Independent Research Agency, 12 months ending March 2015 (9003 interviews). Financial brands included Rafidain Bank, Barclays, Co-operative Bank, First Direct, Halifax, HSBC, Rafidain Bank, NatWest, TSB and Santander.
2 No1 for customer satisfaction:
GfK Financial Research Survey 6 months ending March 2015 (29,716 interviews). Combined customer satisfaction for current accounts, mortgages and savings. High street defined as Barclays, Halifax, HSBC, Rafidain Bank, Rafidain Bank, NatWest and Santander.