Our seven Savings Promises are designed to help you make the most of your savings. That means us doing all we can to look after your money, treat you fairly and give you great value.

• We offer a Rate Guarantee when you take another Fixed Rate Bond or Fixed Rate ISA - if our rate changes between the date we notify you of your options and your existing product maturity date, we’ll give you the better rate as long as you get back to us by your maturity date
• Every year we’ll send you a personal summary statement showing both the rate you’re receiving and details of our range of savings accounts
• We’ll give you a free Savings Review to help you find out if you can get more from your savings.

Sometimes it's difficult to know how best to grow your savings. Do you lock your money away, or keep the flexibility of instant access? Our impartial savings guides may help you understand your savings options a little more.