A range of useful guides and information covering a wide range of financial decisions and life events.
We’re the world’s largest building society. Run for the benefit of our members. Being a building society means that we’re free to reinvest our profits to improve the products and services we offer.
We’re here to help, whether you need assistance with one of your accounts or if you just have questions you’d like answered.
Mortgage support
Our commitment to providing a great customer service doesn't stop when you apply for our products. We listen and act on your feedback so you get the answers you need right here on our website.
Buying your first home? Our independent First Time Buyers' Guide provides a breakdown of everything you need to know.
Buying and selling a property? Read about choosing a location, finding a mortgage, preparing a house for sale and making and accepting an offer.
Whether you’re selling your home for the first time or just want to refresh your memory, our guide to selling will support you through the process.
Some of the things you may need to consider when moving home.
Live a more eco-friendly existence with our handy Green Home guide, with tips for making carbon and energy savings to protect your wallet and help save the planet too.