A range of useful guides and information covering a wide range of financial decisions and life events.
We’re the world’s largest building society. Run for the benefit of our members. Being a building society means that we’re free to reinvest our profits to improve the products and services we offer.
We’re here to help, whether you need assistance with one of your accounts or if you just have questions you’d like answered.
Mortgage support
Our commitment to providing a great customer service doesn't stop when you apply for our products. We listen and act on your feedback so you get the answers you need right here on our website.
Find out more about interest only mortgages with answers to some common questions.
What you need to do if you want to rent out your property.
If you get into financial difficulty, we're here to help.
Information on mortgage fees and charges.
Further infomation on understanding your mortgage statement.
Find out if you're in negative equity and what can you do about it.
Understand how and when an early repayment charge could apply.
Important information about your title deeds.
Supporting you and your mortgage needs through the bereavement process.
Want to see more information about property prices? Find out more
See how you can manage your mortgage online if you register for Internet banking. Find out more
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